Dan with sales was excellent. He did not try to up sell and found the right unit (Bryant heat pump--quiet as an indoor fan!) for our home. Dylan (installer) and his team were also top notch. Every part of the system installed are esthetically pleasing and fully functional. Only one recommendation is for Apex to utilize the appointment, text notification system for every staff visit instead of just the first only.
Jake was great. He was originally scheduled between 12-1 but called and asked if he could come earlier to do the service. He was very courteous and professional. He took his time and checked our boiler over and explained what he found. He cleaned up any slight mess he made and then thanked my wife and I for using Apex. Definitely using them again for future projects.
We have had Apex servicing our furnace for many years. All of their technicians have been very professional. Today we had Hayden, a new guy, come to do the seasonal tune up. He was just like others we have had over the years, friendly, informative, and professional. We are very happy with Apex and highly recommend them. - Shawn
Set an appointment for Apex to check our 2 furnaces. Chris was assigned - he contacted me prior to showing up, and arrived when he said he would. He was professional, thorough, knowledgeable and provided a clear explanation of what he did and what was cleaned. When an issue was found, he offered options up front which allowed for quick alignment on the solution approach prior to him doing any work. A great service call experience.
I normally don't spend my time writing reviews BUT Apex has been outstanding both times I needed a service call for the furnace!! Good communication. Super prompt. Thorough. The list goes on and on! If you need a heating and cooling company don't hesitate to choose Apex!
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