I am a member of the LGBTQ+ community and was referred to Chelsea McGuire after graduation to continue my care. I have seen Chelsea for a year and some months now and have been overall very pleased with my experience. I find Family services to be an exceptional staff and facility. I feel comfortable and safe there as the staff are often friendly and inviting. I have found their COVID19 response to be fantastic. I enjoy working with McGuire because she has past experience working with transgender and nonbinary people. She has been very supportive of my medical transition and in creating structures and routines to help my manage my depression and anxiety. I would strongly recommend Chelsea to any LGBTQ+ person, and especially to any transgender or gender-non-conforming folks looking for care in N.E. Wisconsin!
I’m unaware of who I spoke with on the phone, but the tone of the conversation was nothing less than condescending. After waiting I was hung up on. I don’t enjoy leaving negative reviews, but for a therapy clinic this is absurd.
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