Is this your business?
Gigantic doesn't really describe the assortment of hats in many colors and styles or if they don't have your color you can order they also have some hats that are discontinued. The service is great as well if you don't want to spend a lot of money they can help you find a nice hat that fits your budget but a good hat is always worth the money
First let me say there was a phenomenal selection of hats! There was a lot of quality items to choose from. Now on to the proprieter. There were 6 of us in the shop and two of us were trying on hats. Suddenly he says in a loud grumpy voice that there are signs all over to not try on hats without help!! Needless to say, I put down the $84.00 hat that I had been contemplating and the 6 of us left. In retrospect.... Only one of the 6 of us had seen a single sign that said to get help to try on hats so the "all over" was a bit of an overstatement. Secondly, had he greeted us warmly and said welcome, if there are any hats you would like to try on please ask for help the situation would have been averted. It is unfortunate that we were truly interested in making a purchase and chased out by being chastised. As the other review says there is a great selection and not many hat shops in the area.
We (my girlfriend and I) have been meaning to visit this shop because I've been looking for a specific hat, like the ones sold here but after today we will never step inside again. We happened to arrive right as they were opening. Upon entering the man behind the counter, who we assume is the owner, didn't even look up. I said "hello" and got a snobby "hello" back. We began to look around anyway and noticed another man browsing. The man noticed us and turned to me to ask if I could reach for a hat that was a bit higher up, so I kindly got it down for him. Suddenly the man working hurries over and rudely tells the man that the hat doesn't fit him and that they're set higher because they're "far too expensive" and he doesn't want people grabbing them down. It was a very uncomfortable experience and at that moment I knew I didn't want to give this man my business so we immediately left. Honestly, if he didn't want us helping ourselves to the hats then maybe he should've greeted us and asked if he could help us find anything, you know, customer service? I felt bad leaving that man in there alone to fend for himself, he was wearing a hat similar to the ones sold there and was probably planning on buying another. I just don't understand why he wouldn't have been excited about having 3 customers on a Monday right at open... long story short, do not shop at this old grumpy man's store, he clearly doesn't want anyone buying his precious hats.
Dropped off my Stetson with extremely specific instructions for reshaping and the exceeded my expectations and even went above and beyond when I needed my hat and met me during off hours so I could pick it up. Thank you guys
Great experience! The owner let me narrow down my choices, which took a while because they have a great large selection, then provided his expertise in helping me make my final decision. Great small business in Green Bay!
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