A great experience from diagnosis to repair! Alan, our technician, professionally handled and clearly explained the problems with our air flow meter and what could be fixed. Also Nicole, a field supervisor, assisted in further evaluation of the issues and offered several options for better performance. I highly recommend working with the team at Healthy Home. Excellent response and customer care/service. Will continue to work with them on maintenance for “peace of mind.” Thank you for a job well done and above and beyond service.
Sep 19: Healthy Home & Heating sent Jake to come do the seasonal tune-up on our heating system. He was able to complete the task in a timely manner and got our heat running in no time, just ahead of the busy season for this. I appreciate his professionalism and personality. Oct 12: I was very pleased that Healthy Home was able to send Savanna on a last minute call to my place. She was able to come and take care of the problem with a great attitude and positivity. I look forward to working with her and the rest of this professional crew in the future. Oct 25: Once again, Healthy Home & Heating was able to prove themselves as great! Jake who performed the seasonal tune-up on our heating system, came back to fix an on going problem. He promptly took care of the issue and so far, I am pleased with the work. In my opinion, Healthy Home has the best, most personable technicians I’ve worked with in Green Bay.
My heat was not working on Saturday morning. Alan came and diagnosed it and was able to get the part and fix it right away. He also looked for other reasons for why the part was not working. Alan did a great job of explaining things and was genuinely interested in helping me.
Had great service from them in the past. Called on an issue with our furnace and the cost of repairs made us consider a whole new furnace as well as new AC. Estimator made it sound like we needed all new ducts due to airflow concerns. This was rather surprising considering that Healthy Home installed the old system in the first place and when they did, there was nothing mentioned about potential air flow issue with the system. We called another contractor for a second opinion he said our current ducts were fine. Quotes from Healthy Home were only what the payments would be each month, not what the system would actually cost. Used to recommend Healthy Home to everyone but not anymore. If you want a straight shooter to do your HVAC work get anyone but these guys.
Healthy Home Heating & Cooling was very responsive in providing us with a new furnace in under a day. They explained our situation in detail that was easy to understand. They provided us with our different options based on our needs and budget. The installation team were professional and answered all my questions. They removed and replaced my old furnaces, added some needed return ductwork all in less than a day. We're very happy!
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