We couldn’t be happier with the customer service at Healthy Home Heating and Cooling. From the thorough tech who serviced our old furnace to Cassie’s educational presentation on our new options. Every person we came into contact with was professional and ensured our needs were met. What blew me away most was three months after our new furnace was installed Cassie assisted me with some needed follow up documentation and then went out of her way to deliver it to my home. This wasn’t something the company needed to do but they were happy to help! I recommend this company 100%!
Jaimie Klemm
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January 20, 2023
When our furnace started making the death rattle, Healthy Home came out and identified the issue and stopped the noise. Quoted us what it would be to repair our ancient unit. Ultimately we decided that it was time to replace the furnace. Cassie came out the next day and gave us estimates. She was fair and honest and gave us advice about replacing our even older AC at the same time. With receiving $1000 off if we replaced both the furnace and AC unit at the same time, we decided to bite the bullet and do both. The price was reasonable for both units, less than we thought it would be. They were able to come out 2 days later and take out our old units and installed our new ones all in one day. Luke and his partner were efficient and knowledgeable. Thank you Healthy Home for making this home repair we have been dreading easy and painless.
Mike Boughton
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May 06, 2023
We are very happy with our scheduled furnace maintenance inspection. Steven was very thorough during the inspection. He had no problem with me watching him and asking questions about what he was doing. He explained everything he was doing. Our furnace is 14 years old and was cutting out on the low setting. Steven found a small leak in our heat exchanger. He then gave us all possible options with prices. Not once did he try to pressure me into buying anything. I would highly recommend them to anyone and everyone.
Update: Jake came and did the repairs we needed. He did a great job replacing the heat exchanger that was leaking. He was clean courteous polite and efficient. I would highly recommend them.
Ann
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January 04, 2023
After using several other heating and cooling companies with mixed results, we decided to give Healthy Home a try a couple years ago. So happy we did. They truly stand by their products and work. Technicians are also very friendly and never try to up sell.
Sequencing Sarah
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April 13, 2023
4/13/23 Update:
Steve just came to check on the AC unit which was not turning on. It was a simple fix and he provided me with a wealth of tips and information. He’s friendly, he communicates well and does fantastic work every visit. I wouldn’t use any other company; HEALTHY HOME HEATING & COOLING, LC is the very best choice and I’d recommend to family and friends! Call them!! 👍🏻😃
Jan. ‘23:
Our old furnace from 2002 gave up the ghost and stopped heating so we decided to get a new furnace, whole home humidifier and air filtration system.
Ben did the installation and did a fantastic job! He arrived a little early and finished early as well. He also installed a new thermostat and showed us how to get the app and set it up on our phones before he left to ensure we knew how to operate it.
The new furnace is so quiet, we don’t hear it. The house is much more comfortable now with the humidifier and air filtration system! We have two kitties and a dog and it seems to help with our allergies quite a bit.
Thank you all for helping us out! Everyone involved were tremendously helpful, knowledgeable and so friendly! We are thrilled!!
Our Address
570 Redbird Cir, De Pere, WI 54115, USA
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We couldn’t be happier with the customer service at Healthy Home Heating and Cooling. From the thorough tech who serviced our old furnace to Cassie’s educational presentation on our new options. Every person we came into contact with was professional and ensured our needs were met. What blew me away most was three months after our new furnace was installed Cassie assisted me with some needed follow up documentation and then went out of her way to deliver it to my home. This wasn’t something the company needed to do but they were happy to help! I recommend this company 100%!
When our furnace started making the death rattle, Healthy Home came out and identified the issue and stopped the noise. Quoted us what it would be to repair our ancient unit. Ultimately we decided that it was time to replace the furnace. Cassie came out the next day and gave us estimates. She was fair and honest and gave us advice about replacing our even older AC at the same time. With receiving $1000 off if we replaced both the furnace and AC unit at the same time, we decided to bite the bullet and do both. The price was reasonable for both units, less than we thought it would be. They were able to come out 2 days later and take out our old units and installed our new ones all in one day. Luke and his partner were efficient and knowledgeable. Thank you Healthy Home for making this home repair we have been dreading easy and painless.
We are very happy with our scheduled furnace maintenance inspection. Steven was very thorough during the inspection. He had no problem with me watching him and asking questions about what he was doing. He explained everything he was doing. Our furnace is 14 years old and was cutting out on the low setting. Steven found a small leak in our heat exchanger. He then gave us all possible options with prices. Not once did he try to pressure me into buying anything. I would highly recommend them to anyone and everyone. Update: Jake came and did the repairs we needed. He did a great job replacing the heat exchanger that was leaking. He was clean courteous polite and efficient. I would highly recommend them.
After using several other heating and cooling companies with mixed results, we decided to give Healthy Home a try a couple years ago. So happy we did. They truly stand by their products and work. Technicians are also very friendly and never try to up sell.
4/13/23 Update: Steve just came to check on the AC unit which was not turning on. It was a simple fix and he provided me with a wealth of tips and information. He’s friendly, he communicates well and does fantastic work every visit. I wouldn’t use any other company; HEALTHY HOME HEATING & COOLING, LC is the very best choice and I’d recommend to family and friends! Call them!! 👍🏻😃 Jan. ‘23: Our old furnace from 2002 gave up the ghost and stopped heating so we decided to get a new furnace, whole home humidifier and air filtration system. Ben did the installation and did a fantastic job! He arrived a little early and finished early as well. He also installed a new thermostat and showed us how to get the app and set it up on our phones before he left to ensure we knew how to operate it. The new furnace is so quiet, we don’t hear it. The house is much more comfortable now with the humidifier and air filtration system! We have two kitties and a dog and it seems to help with our allergies quite a bit. Thank you all for helping us out! Everyone involved were tremendously helpful, knowledgeable and so friendly! We are thrilled!!