The pizza itself was pretty good. I expected something larger for the proce, but it proved to be quite filling. The Detroit-style crust was awesome and the sauce had a good flavor. Bittersweet and heavy on herbs. Ordering was more hassle than it needed to be. The website kept telling me no stores delivered to my location (Little over a mile away. A 5 minute drive.) Driver began our business relationship by complaining about the mask mandate we have for our office. He seems like an alright guy otherwise, but if I want to hear strangers complain about Covid policies, I can just scroll Facebook for a second.
I can't believe how truly terrible the service is at this place. I ordered the pizza, an hour and a half later I called because it was a half hour past the delivery time. They said wait another half hour. I called again a half hour later. They said they couldn't find my address. We confirmed it was correct. They said I should come and get my pizza because they didn't know what else to do. I asked for my money back. They said they didn't know how to refund me and there was no manager working. I finally agreed to go get it. I normally like Jet's. They have delivered to me several times before. My address has not changed and I ordered online. When I arrived there was a person ahead of me in line with a similar problem. I was given a lukewarm pizza and when I spoke to the manager the next day, he just said "Yeah, we are going to be firing the whole crew." Truly, truly a terrible place.
Just your average fast food pizza chain. Good Detroit style, thin crust tasted like a frozen pizza
I ordered at about 7pm got there around 730 wasn't done. Waited 5 mins and got it. I asked if their Buffalo chicken came with onions and the gentleman on the phone said no. I put it in the car and all I can smell are onions. Paid $22 for a pizza that's covered in onions and was 10 mins late being done. Ridiculous.
Placed order at 6:30. Received confirmation. Pizza did not arrive on time so I called. Three times. No answer, no VM. I went to the website and it now says CLOSED. We are starving so I made dinner. Now a delivery car just pulled up with the pizza.
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