I decided not to use Naturescape services out of concern for my dogs. I have a record of my cancellation, and a record of confirming this, and yet, I keep getting billed, with interest. After three months, I am now contacting the WI AG, and the Consumer Division of WI. They are not interested in seeing the record of the cancellation and confirmation. 1/3 of the first app was done 3 weeks after I cancelled. 1/3. And yet they want payment for a full application, even though I keep trying to give them the phone records that they confirmed the cancellation.
After buying a home in De Pere a year ago, we thought we’d hire a professional lawn service. The previous owners had it looking great and we wanted to maintain that. Naturescape came in the fall to aerate and seed. Spring/summer/fall 2022 we prepaid for 5 applications. The granule applications were very sparse, especially the perimeters, which is probably why our lawn doesn’t look very good. We also noticed a lot of tall fescue late June early July, throughout our whole yard, spread through seeds. We think it came from a dirty aerator machine, not “birds”. I’ve pulled hundred of clusters from our yard. It is almost impossible to get rid of. I called a few times and also filled out their survey that was sent to me addressing these and other issues. I wish I had before and after pictures. I forgot to mention that the parking area maybe got two applications of the five. I gave them a chance. I’ve updated this review. Corporate office called me and is going to resolve my issues. They guarantee all their applications and other work, you just need to call with any concerns or complaints. I spoke too soon. “Steve” did not contact me to resolve my issues. Don’t call, don’t send anybody out, I’m done with this company. They have many problems.
Naturescape has done a fabulous job. Our lawn looks the best ever. In fact our neighbor came over and asked who we use because his lawn is terrible. Of course I gave him Naturescapes broshure which is extremely informative. The employees are prompt, do a great job, and are very professional, especially Bobbie. I have talked to her quite a few times now and she has all the correct answers and then some. Bubbly and friendly. Too bad there aren’t more like her to answer a business line.
I have 2 properties that I have treated and Morgan has been amazing to work with. When I do have weeds or if the pesty mosquitos show up, I call and they come back a treat again. The service is outstanding.
I’m very happy with them . They spray for bugs and treat my lawn. We need rain and thats out of their hand.
For a limited time FREE premium listings