Had them come to give an estimate for a roof replacement. They were courteous and respectful during the inspection. They showed me the quote and information on the tablet in person. I asked for it to be sent to my email because I needed a few more quotes yet, and I haven't seen it in almost a month now. They seemed surprised that I wanted to get three to four quotes before deciding who to go with. Update: They reached out, confirmed the email address and sent the estimate quickly thereafter.
A note about our experience with Security-Luebke Roofing, Inc. Right from our first meeting with J.J. who was our contact person, we knew we had made the right choice for our roofing project. He was so personable and knowledgeable and made the whole process understandable. There was communication throughout the entire project and the crew who did the work were really great. They were on time, their equipment was neat and well-cared for and the trucks were spotless! The job was completed on time and as quoted and the entire area was left totally clean as they found it. Ours was a partial roof replacement due to a leak and needless to say, the roof is back performing in perfect order. THANK YOU SECURITY-LUEBKE!!
At first this experience was going horribly. A crew came out to do a soffit and fascia installation. They were taking much longer than expected, left a mess, and did a poor installation. After speaking with the project manager, Derrick, he came to look at the job thoroughly and told the existing crew not to return. He took it into his hands to make this right. He got the right crew together to remove the poorly installed material and redid the job right. He couldnt stress enough how this was not standard procedure and was hands on the entire time. The new crew came out and completed the job with less than half the manpower in a 3rd of the time. The roof install and gutter toppers all followed up with wonderful craftsmanship. "Al-pal" and "Dan-Man" did a great job on the gutter toppers. TLDR: Job was going horrible, Project Manager Derrick stepped in to bring everything back to gold standard. I cant thank him enough.
We did our research! We interviewed and received quotes from several companies. Security-Luebke's responsiveness, attentiveness and genuine interest in helping us with our siding/gutter project earned them our business. Their teams (from office to work site) involved with our project were outstanding. We are SO happy we chose Security-Luebke, our home looks brand new again. Thank you Security-Luebke Team!
The new gutters installed on my house turned out better than I hoped. The tree installers, Blake, Bryant and R.J did a great job. They were very conscious of detail, courteous, and did a great clean up job at the end of the day.
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