I should’ve listened to the reviews. I just moved to GB and went here for a hair cut as I was very in need of one. Immediately when I walked in, Alexa was rude and wouldn’t even look me in the face. I felt super uncomfortable. I simply asked for a trim with some long layers. I left with my hair wet and curly, so did not realize how bad the cut was at the time. The next day I could tell it seemed off, so I straightened out my hair to see the damage. I’ll just let the photos speak for themselves! I’m not happy. UPDATE: They called me a few weeks ago saying they would process a refund and never sent the refund.
I came in to get pink highlights by Alexa. The whole process took 3.5 hours and I paid an extremely steep charge ($250+) for what I’m left with. During the consultation, we agreed on darker highlights so my hair would hold the pigment, as very light hair is porous and doesn’t retain color. I was left in the chair for 45-50 minutes with bleach processing in my hair, which is much longer than it should’ve stayed in; it now feels very dry/damaged. I let the sitting time slide as the end result pictures she took looked AMAZING. By the next day, after a shower with a cold rinse only (no shampoo/heat/products), almost ALL of the color had faded. I’ve had to use a pigmented mask twice and completely recolored my hair pink at home in the 2 weeks since getting it done because it was over processed and won’t hold the color AT ALL. Pictures are what I asked for, the portfolio pic she took, and how it looks a week and a half later after two colored masks and 2 cold washes. Very disappointed.
Lupe Verá has been my main hairstylist since day 1. I show her what I want and I get the best results. My hair feels great every time after she works on it. Always leaving my brows on point. The best!! ❤️
I have been going to Lupe forever for my hair. She does a fabulous job with my color and I absolutely love my cut. She gave me the perfect curtain bangs❤️❤️❤️. She is amazing⭐️
Lupe has been threading my eyebrows for the longest and she is a pro at it! What I love about her is that she is very honest about what she specializes in when it comes to hair color and will let you know if what you are looking for is realistic at the time. Book with Lupe and leave looking spectacular.
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